Ticket purchase in the app
The Sindbad Online mobile app is a modern tool that allows for easy and quick ticket purchases for bus connections to over 700 cities in Europe. Thanks to its intuitive interface and modular design, users can conveniently plan their trips, manage tickets, and get up-to-date information about their journeys.
Step by Step: How to Buy a Ticket in the Sindbad App
1. Select Your Route and Travel Date
-
Open the app and choose the "BUY TICKET" module.
-
Enter your travel details:
-
Departure city (e.g., WROCLAW, PL)
-
Destination city (e.g., AACHEN, DE)
-
Departure date (e.g., 2025-10-30)
-
-
Click the "SEARCH" button to view available connections
2. Select a Specific Trip
-
Browse the list of available connections.
-
Select the trip that interests you (e.g., SINDBAD, departure 21:10, arrival 12:30 the next day).
-
Check the trip details, including stops and price (e.g., 56.00 EUR per person, travel duration (e.g., 15 h 20 m)).
3. Trip Details and Add to Cart
-
Review detailed information about the trip:
-
Exact stop addresses
-
Departure and arrival times
-
-
Click the "ADD TO CART" button.
4. Cart Summary
-
Check the contents of your cart:
-
Ticket type (INTERNATIONAL TICKET)
-
Route (WROCLAW, PL - AACHEN, DE)
-
Departure date and time
-
Number of passengers (1)
-
Price (56.00 EUR)
-
-
You can remove a ticket by clicking "DELETE".
-
Proceed by clicking the appropriate button.
5. Passenger Information
-
Enter passenger details:
-
Name (e.g., JOHN)
-
Surname (e.g., TEST)
-
Date of birth
-
-
Select additional options:
-
Insurance (optional)
-
Additional Place (optional)
-
Regular customer (optional)
-
-
Click "SAVE" to confirm the information.
6. Contact Information and Payment
-
Provide your email address.
-
Enter your phone number (e.g., +48 ...).
-
Enter buyer details (if different from passenger information).
-
Choose the payment method (invoice or receipt).
-
Check the total amount (e.g., 56.00 EUR).
-
Click "NEXT" to proceed to payment.
7. Payment and Confirmation
-
Select a payment method (credit card, bank transfer, etc.).
-
Enter the required payment information.
-
Confirm the transaction.
-
After successful payment, you will receive a ticket with a QR code at the provided email address.
Useful Features of the Sindbad App
-
BUS INFO - one hour before departure, you can check the bus number and location.
-
Ticket Change - ability to modify your ticket without a handling fee (only pay the price difference).
-
Stop Map - easily find departure and destination stops.
-
Sales Points - locate the nearest ticket offices.
-
Ticket History - access all purchased tickets in one place.
Summary
The Sindbad Online app is a comprehensive tool for bus travelers, offering:
-
Quick and convenient ticket purchase
-
Clear and user-friendly interface
-
Many useful features to facilitate traveling
-
Ability to manage tickets in one place
Thanks to this app, organizing a bus trip becomes easier and more comfortable than ever before.
The Sindbad Online mobile app is a convenient tool for every passenger, providing easy ticket purchase and access to all essential travel information.
Ticket purchase in the app - FAQ
In the BUY TICKET module, select the route, course, enter the data and pay.
Open the application and go to BUY TICKET, enter the departure city, destination city and date, click on "SEARCH", select the course, add it to the cart, complete the passenger and contact information, and then pay using the selected method. After a successful transaction, the ticket with the QR code will be sent to your email.
Course details, stops and price.
The application shows exact stop addresses, departure and arrival times, travel time and price (e.g. 335 PLN), which makes it easier to make an informed choice of connection.
You see the route, date, number of passengers and price.
The shopping cart displays the ticket type, route details, date, number of passengers and amount to be paid; if necessary, you can delete the ticket by clicking on "USUN."
Passenger and contact information.
Enter the passenger's first name, last name, date of birth, email, phone number and, if you wish, select the options: insurance, extra seat or frequent flyer status. You can also choose an invoice or receipt.
By e-mail with a QR code.
After payment is approved, a ticket with a QR code arrives at the e-mail address provided; you can present it on your phone or print it, and add it to your account on the sindbad.pl and in the app.
Yes, via BUS INFO.
One hour before the scheduled departure, the BUS INFO module will show the number of the coach, its location and the place of any change of coach.
Yes, without a processing fee.
The app allows you to modify your ticket at no extra cost - you only pay the difference if the new ticket is more expensive.
Map of stops, sales outlets and ticket history.
The app includes a map of outbound and inbound stops, locates the nearest sales outlets and stores your ticket history for quick access to all your reservations in one place.
