Departure date change
Welcome to the page that allows you to change or preview your ticket.
Through this form you can:
check the details of your ticket,
make allowed changes (e.g. departure date) – in accordance with the terms of participation.
Important information:
Not all tickets are subject to changes.
Some operations may involve an additional fee.
If you have not logged into your account on the website and you make a change to the ticket, a verification fee of 1.23 PLN will be charged. To avoid this, create an account and add the ticket you want to change.
Changes are only possible in situations provided for in the regulations.
To search for a ticket and perform the operation, please provide the following data:
Ticket number
(exact number)
Passenger surname
(enter the surname exactly as given when purchasing the ticket)
Date of sale
Example: 28.10.2025
After selecting the type of operation (e.g. change of date, view details), follow the instructions on the screen.
ATTENTION!
After making the change and paying any applicable fee, print the confirmation of the change or the updated version of the ticket. If your ticket is linked to your account, you don’t need to do anything. This document must be presented to the driver when boarding the coach.
Departure date change - FAQ
Enter the ticket number, name and date of sale, and then select `change date`.
On the change/review page, enter the exact ticket number, the passenger's name saved at purchase and the date of sale (e.g. 28.10.2025). After searching for the ticket, select the operation ``change date'' and follow the on-screen instructions.
It depends on the terms of the ticket; sometimes a fee is charged.
Not all tickets can be modified, and some changes involve a surcharge. If you make a change without logging into your account, a verification fee of PLN 1.23 will be charged - you will avoid it if you pin the ticket to your account. After accepting the changes, pay the difference, if any, and print the new version of the ticket or show it from your account when entering the coach.
